7 Outstanding Reasons to buy from Etch Tech
Money Back Guarantee
When you purchase from Etch Tech, your requirement is manufactured to order, from your drawing to your specification. Any feature or tolerance which is unachievable by the Photo Etching process will be highlighted to you at quotation stage. We will not quote for items we cannot manufacture; you are therefore offered this money back guarantee. 'If when you receive your order, it does not comply to the drawing specification or any written prior agreed concession, you would not be expected to pay for the parts or the tooling'. We would endeavour to rework or replace any faulty item before invoice. If this transpires to be impractical you will be credited in full.
Competitive Price Structure
The global economy in which we now all operate demands that you are able to get the best quality product, at the lowest cost, in the shortest lead-time. Etch Tech have not wasted time reflecting on the situation, we have focused all of our available energy in ensuring you get the most favourable total cost of acquisition available. From quotation to delivery your order follows a well defined lean manufacturing route, to ensure you are offered the most competitive price structure available.
Delivery When You Want It
Because it is important that you receive your goods on the day
you expect them, every practicable step is taken to ensure you
receive 'on time delivery'. Problems do occasionally occur, but in
the unlikely event we are unable to deliver your goods on the date
agreed at the time of order, we will call you at the earliest
opportunity to give an honest appraisal of the situation. This is
followed by regular updates on progress to ensure you are able to
best plan your production. You are not expected to call us in order
to expedite an overdue order; your production is our priority.
Security of Your Design
Your Intellectual Property Rights are as important to us as they are to you. Etch Tech have non disclosure agreements (NDA) in place with the majority of our customers. Your NDA is not regarded as just a document to be signed and forgotten. The terms are strictly adhered to, ensuring your designs and inventions are safe. Any image or design present on our literature is not added unless permission to use has been granted. If your project is interesting or photogenic your permission to use an image may be requested, but would not be used unless written permission by you is granted.
Flexibility
Modern build programs demand that suppliers are sympathetic to your requirements. You will have chosen the Photo Etch manufacturing route for its flexibility of graphic tooling and batch sizes. You are not asked to place extremely high volume blanket orders and batch size call offs to secure your requirements. The Etch Tech in house manufacturing controls allow you to procure your exact batch size requirement for delivery on your chosen day. Minimum batch sizes set by someone who does not understand your business are not applied by us. Should your design change, graphic tooling can be modified in a matter of minutes at a minimal cost giving you total design control and flexibility.
Rapid Manufacturing Options
One of the core advantages of Photo Etching is the ability to
manufacture your requirements without delay or compromise. This
advantage is lost if your chosen supplier adopts systems which have
in built delays at every process step. Your ideal supplier should
have a production control procedure which ensures a smooth flow
through the manufacturing route. By adopting lean manufacturing
principles throughout the process Etch Tech are able to offer
delivery of your flat part requirements in 5-7 working days and
fully formed components in 10 days. If your project is very urgent
it is often possible to reduce these standard lead-times even
further.
Single Source Solution
Although Photo Etching, folding, hard forming, graphic tooling and some types of electro-plating are undertaken in house, there will be times when your projects require additional processes. As it is often time consuming and inconvenient for you to arrange these processes, Etch Tech will ship your consignment as fully finished items if required. By utilising our comprehensive network of approved specialists we can offer all manufacturing techniques. All companies used for additional work are audited by us as approved suppliers and controlled under the Etch Tech ISO9001:2008 quality accreditation. We manage the project, to ensure you receive finished goods, without the inconvenience of managing their route through a multiple supplier chain.
